1-604-872-5431
4575 Main St, Vancouver, British Columbia, V5V 3R4

Apprentice

October 25 2018, Clarkdale VW

Apprentice 


Title

Technician Apprentice

Reports to

Service Process Manager

Objective

The Technician Apprentice works in a training capacity alongside a Technician and under the direction and close supervision of the Service Process Manager. The Technician Apprentice diagnoses and performs mechanical repairs on designated vehicles and performs related service functions while maintaining strict attention to all company policies and procedures. The Technician Apprentice maintains quality control (CSI) standards that the company offers its customers regarding work performed and treatment of customers’ property.

The Technician Apprentice is also responsible for adhering to Workers’ Compensation Occupational Health and Safety Regulations and safety rules as defined in the company’s safety program.


Job Part:                    Diagnosis

Activities:

  • Diagnose problems accurately using specialized diagnostic equipment or procedures.

Job Part:              Maintenance and Repair

Activities:

  • Provide courteous professional service to customers in the most cost-effective way possible.
  • Perform scheduled maintenance on customer vehicles such as oil changes, tune-ups, engine adjustments, lubrication, light replacement, etc.
  • Perform repairs according to customer complaints and problem diagnosis.
  • Maintain an up-to-date knowledge of products and service procedures.

Job Part:              Service Maintenance Duties

Activities:

·       Maintain exhaust analyzer including weekly checking, air conditioning recalibration.

  • Monitor and maintain compressors/dehydrating system.
  • Wash shop daily.
  • Assist with coordination and supervision of shop nights.

 

Job Part:              WCB Occupational Health and Safety

Activities

  • Maintain an up-to-date knowledge of WCB and WHMIS regulations, company policies and work procedures.
  • Observe all regulations pertaining to work practices and report any issues.
  • Maintain a clean, organized and safe work area.

Contacts

External:                 Customers

Internal:                 All Service employees, Sales Department, Parts Department             

 

Working Conditions

Hours of work: 10 hour shifts, 4 days per week as scheduled by management.


Equipment: Hoist, shop equipment, personal tools (brake latches, press, hoist, jack, hand tools, tire machine/balancer, gas analyzer/scope, scanner, etc.)


Physical:         

  • Moving about the dealership to complete auto service and repair.
  • Using tools consistent with industry standards.
  • Using computer to seek information; perform diagnostics.
  • Standing for six to eight hours in a shift.
  • Bending, stretching, lifting, reaching and climbing.
  • Utilizing physical and manual dexterity.
  • Lifting up to 50 pounds or more.
  • Driving or pushing vehicles.

Other:                                     Exposure to noise, vibration, paint, dust, exhaust fumes, other hazardous materials, extreme heat and/or cold.


QUALIFICATIONS

 

Education/Certification/Experience

  • Grade 12 graduation or equivalent
  • Pre-apprenticeship course
  • Mechanic Licence mandatory

Occupational Designation/Certification

  • Valid Class 5 Drivers License and Safe Driving Record.

Skills          

  • Able to drive both a standard and an automatic transmission vehicle.
  • Able to read and comprehend instructions and information.
  • Able to express ideas clearly, orally and in writing.
  • Effective customer service skills; able to effectively handle customer inquiries and complaints.
  • Interpersonal skills including communication and conflict resolution.

Personal Suitability

  • Team attitude; able to work well with others and to lead others.
  • Independent – work well with minimal supervision.
  • Focus on quality and service excellence.
  • Able to manage time well and work effectively under pressure of deadline.
  • Analytical; innovative; problem solving aptitude.

Job Opportunities