I just wanted to share the excellent experience I had at Clarkdale Volkswagen. So this morning I brought my golf tdi in to fix/diagnose a throttle body issue that was determined by my mechanic, he had mentioned to me that it may be a software issue and to get it double checked at the dealership. I had the pleasure of being helped by Tina, who after booking me in, went above and beyond to double-check my warranty status on the part to see if it was covered, and it was! Tina saved me close to $1300 and my service today ...
Just wanna say Chris L. my service advisor is the only reason I bring my Tiguan and GTI to have work done to it since both vehicles were new. I will continue to do so as long as Chris is there. He is knowledgeable and gives you no BS. Straight up facts. Keep up the good work!
I recently took our Golf R to Clarkdale in January to purchase and install winter rims and tires. They had some great suggestions and offered competitive pricing. Everyone was very professional to deal with and they took very good care of the car while it was there. I had a number of special requests that Chris Lacusta (Manager) helped me with. Would highly recommend dealing with Chris! I'll be returning for the next required service and wheel swap soon.
I have been going to Capilano VW in North Vancouver for over three decades. I highly, highly, highly recommend them. Moe is awesome, I am always treated fairly, they address all my concerns with Honesty. I love the extras like the car wash, even Victor and Alex are amazing. I can’t say enough about them and will NEVER go anywhere else.
Love the service department. They always provide top-notch service and are super knowledgeable!
I always have a great experience here. Prices are reasonable and the staff are nice. Chris Lacusta has been my favorite guy to go to!
I got a GOLF R ! I went and set an appointment through Chris at Service with the sales team. I also had my previous BMW services through Chris. I went on a test drive and during the drive we noticed a deficiency on the steering wheel. A huge thank you to Chris Lacusta in service as he was able to determine this was actually a material defect and we as able to request the warranty administrator to authorize a replacemeny... No charge to me. That is amazing service that was fair, efficient and work that was performed properly the very ...
Fantastic service... I've been taking my car to Clarkdale for a while now and every single time I've been treated like royalty (without the price tag) everyone from front desk to service to sales to higher management has always taken the time to make my wife and I feel like one of the family. Today we decided to upgrade and man this process has been smooth.... Eric, Bobby, Chris, Jens, Chris, Tracy, Christina, Natalia, Andy (and the new kid) - thank-you for your hard work. Loving our new Atlas!
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