Great experience at Clarkdale VW service. Mickey was my service advisor, the service for my Golf R was explained clearly and done efficiently. Will definitely recommend to all VW owners.
Best service I ever had is at Clarkdale VW. Advisor Mickey H kept me well informed on the repair process and was able to return my car back within the same day. He was very polite and has very good knowledge on VW product. He was able to identify the issue I had with the car very quickly. Thank you Mickey H.
I wanted to say thank you to Chris Lacusta over at Clarksdale VW. The service took less time than the original estimate and I was charged accordingly-how it should be but you don't get from mechanics.Much appreciated!
Big THANK YOU to Chris Lacusta. Top notch service all around! Very knowledgeable and quick to diagnose a warranty issue that all the other VW dealerships in the lower mainland was unable to figure out. Highly recommend Chris and the team at Clarkdale VW. Keep up the great work.
Just had the manual transmission repaired on our 2016 Golf. The Service Advisor; Dwane Jackman, and Service Manager; Phil Boznik provided a good explanation of the problem, parts and process for the repair, and kept me posted to the status of the repair. I have owned lots of cars, including several VWs. This Golf at four and a half years is the longest I have owned a car. The car is performing great again, and it feels it would be a mistake to part with it. Thanks for a great experience.
Micky Huang was fabulous. Very friendly, professional, and helpful. He helped me get 2 damaged car tires replaced.
I wish I could give this place more stars. Christina and AJ have the most amazing customer service, they are knowledgeable, patient, funny and will go above and beyond to ensure you are satisfied. I will not deal with anyone else, I don’t think anyone can compare with the service they provided. Thanks guys!
Clarkdale Volkswagen really made my day by having a roof rack especially suited to my vehicle in the back, the guy who help me it was such a homey and he gave me 50% off of the roof rack which I was very excited about and installed it as soon as getting home. Great dealership can’t wait to go there again
FANTASTIC! I have been in the automotive industry myself for over fifteen years, focusing largely on premium brands, and the level of aftersales care I recently received from Clarkdale was simply unheard of in this field. My salesperson AJ, service advisor Chris, service manager Phil, workshop foreman Chad, and ultimately general manager Chris Lane, all went out of their way, above and beyond to make sure I was looked after. And the honesty throughout this process was very much appreciated. To say this talented team is truly exceptional would be an understatement!
Well that was a breathe of fresh air as far as dealership experience. I was helped and especially thankful for two members in particular.Thank you Chris Lacusta(service)and John Deluca (parts ) for your help.I will jump ship from Openroad just for the family feel I got the other day Thanks again
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